Simulation Modeling Best Addition to Analysis Toolkit
By Sripad Srinivasan Irrespective of the quality program they use, many companies in India have found limitations in some of the quality improvement tools they use. At the same time, they are discovering the advantages of using simulation modeling and analysis. This article discusses the following topics: Limitations of Quality Tools Used An Introduction to Simulation Integrating Simulation Modeling and Analysis Enhancing Current Methods Simulation modeling as a tool currently is the best addition for a continuous improvement process. Organizations have a lot of new challenges when it comes to quality of service. These new challenges can only be dealt with by taking it up with newer ways of finding solutions. The quality framework needs to be upgraded as the situation demands. Because of the rapid growth and increased competition in information technology (IT), business process outsourcing (BPO) and other service sector industries in India, quality and cost of operations have become th...